Privacy Policy

This Privacy Policy explains how SQARME PRIVATE LIMITED (“SQARME”, “we”, “us” or “our”) handles personal information collected through sqarme.com and in the course of enquiries and engagements with us. It is published in accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India).

01 Who we are & what this covers

SQARME PRIVATE LIMITED is a company incorporated in India (CIN U62013DL2025PTC460672), with its registered office in Connaught Place, New Delhi. We are the data fiduciary responsible for personal data processed through this website.

This policy covers the public website at sqarme.com. Our products operate on their own subdomains (for example, SQARME CMD at cmd.sqarme.com) and are governed by their own separate privacy policies and terms. If you use a product, please read the policy published on that product's site.

02 Information we collect

Information you give us

• Enquiry details — when you use our contact form or email/call us, we collect your name, email address, the project type you select and the message you send. If you contact us by phone, we may record the number you call from.
• Correspondence — the content of emails, messages and documents you choose to share with us.

Information collected automatically

• Server & log data — our web server records standard technical information such as IP address, browser type, device and operating system, the pages requested, referring URL and timestamps. This is used for security, diagnostics and to keep the site available.
• Local preferences — your light/dark theme choice is stored in your browser's local storage on your device. It is a preference setting, not a tracking identifier.

For details of cookies and similar technologies, see our Cookie Policy. We do not knowingly collect sensitive personal data (such as financial account details, health or biometric data) through this website, and we ask that you do not send such information via the contact form.

03 How we use your information

• To respond to your enquiries, prepare proposals and communicate with you about a possible or ongoing engagement.
• To provide, administer and improve our services and this website.
• To maintain the security and integrity of our systems, and to detect and prevent fraud or misuse.
• To comply with applicable law, and to establish, exercise or defend legal claims.
• To send you service-related communications. We do not send marketing emails without a lawful basis, and you can opt out of any non-essential communication at any time.

04 Our legal grounds for processing

Depending on the situation, we process personal data on one or more of the following bases: your consent (which you may withdraw at any time); the performance of a contract or steps taken at your request before entering into one; our legitimate interests in operating and securing our business, provided these are not overridden by your rights; and compliance with a legal obligation.

05 How we share information

We do not sell your personal data. We share it only in these limited circumstances:

• Service providers — trusted vendors who process data on our behalf and under contract, such as hosting and infrastructure providers, email delivery and the font provider used to display this site. They may only use the data to provide services to us.
• Legal & regulatory — where required by law, court order or a lawful request from a public authority, or to protect our rights, safety and property.
• Business transfers — in connection with a merger, acquisition, financing or sale of assets, in which case we will require the recipient to honour this policy.

06 Data retention

We keep personal data only for as long as is necessary for the purposes described above — to respond to and service enquiries, to meet legal, accounting or reporting obligations, and to resolve disputes. Enquiry data that does not lead to an engagement is retained for a reasonable period and then deleted or anonymised. Server logs are kept for a limited period for security and diagnostics.

07 How we protect your information

We maintain reasonable security practices and procedures designed to protect personal data against unauthorised access, alteration, disclosure or destruction — including encryption in transit (HTTPS), access controls, and restricting access on a need-to-know basis. No method of transmission or storage is completely secure, but we work to keep our safeguards appropriate to the sensitivity of the data we hold.

08 Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:

• request access to the personal data we hold about you and a summary of how it is processed;
• request correction, completion or updating of inaccurate or incomplete data;
• request erasure of your data where it is no longer required and there is no legal reason to retain it;
• withdraw consent where processing is based on consent;
• nominate another person to exercise your rights in the event of death or incapacity; and
• raise a grievance about our handling of your data.

To exercise any of these rights, contact our Grievance Officer using the details below. We may need to verify your identity before acting on a request, and we will respond within the timelines required by law.

09 Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal data from children (persons under 18). If you believe a child has provided us personal data, please contact us and we will delete it.

10 Third-party links

Our website may link to third-party sites, including our own product subdomains and social profiles. We are not responsible for the privacy practices or content of external sites, and this policy does not apply to them. Please review the privacy policy of any site you visit.

11 Data location & transfers

Our website and primary systems are hosted in India. Where a service provider processes data outside India, we take steps to ensure the transfer is lawful and that the data remains protected in accordance with this policy and applicable law.

12 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be highlighted on this page. Your continued use of the website after an update constitutes acceptance of the revised policy.

13 Contact & Grievance Officer

For any question, request or complaint about this policy or your personal data, contact our Grievance Officer: